# Refund and Returns Policy

## Refund & Returns Policy

**Last Updated: April 2026**

This policy outlines your rights under the **Australian Consumer Law (ACL)**.

### 1. Consumer Rights

You are entitled to a remedy if a product has a major failure, is not of acceptable quality, or does not match the description.

### 2. Returns Process

Contact us within 30 days at info@cleanstocksupplies.com.au or 1300 727 052 with your order number.

### 3. Conditions

Products must be unused, in original packaging. Proof of purchase required.

### 4. Refunds

Processed within 5-10 business days to original payment method.

### 5. Damaged Items

Contact us within 48 hours with photos for a replacement or refund.

### 6. Contact

Email: info@cleanstocksupplies.com.au | Phone: 1300 727 052


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Clean Stock Supplies — Unit 5, 10 Chilvers Road, Thornleigh NSW 2120, Australia
Phone 1300 727 052 · info@cleanstocksupplies.com.au
Agent guide: https://www.cleanstocksupplies.com.au/llms.txt