Refund and Returns Policy

Refund & Returns Policy

Last Updated: April 2026

This policy outlines your rights under the Australian Consumer Law (ACL).

1. Consumer Rights

You are entitled to a remedy if a product has a major failure, is not of acceptable quality, or does not match the description.

2. Returns Process

Contact us within 30 days at info@cleanstocksupplies.com.au or 1300 727 052 with your order number.

3. Conditions

Products must be unused, in original packaging. Proof of purchase required.

4. Refunds

Processed within 5-10 business days to original payment method.

5. Damaged Items

Contact us within 48 hours with photos for a replacement or refund.

6. Contact

Email: info@cleanstocksupplies.com.au | Phone: 1300 727 052